Service Excellence

Limited Liability Warranty

Industry-leading coverage — activate within 30 days of purchase

Coverage Matrix 2.0

Molecular Stability Guarantee Periods

MAX PROTECTION: 72 MONTHS
24MO
NP Power
12+12 Pro-Rata
Bike & Scooter
48MO
NP Power Plus
24+24 Pro-Rata
Bike & Scooter
72MO
NP Pro-Li
36+36 Pro-Rata
Car & Auto
Digital Activation

Activate your warranty within 30 days of purchase to unlock 24/7 technical support.

✅
Warranty Initialized Successfully
Your warranty is now active. Keep your serial number safe for future claims.
The Protocol: Claim Cycle
1
Digital Registry
Verify your warranty activation in our cloud database using your serial number.
2
Visual Diagnosis
Submit clear imagery to support@npbatteries.com showing the defect.
3
Technical Verification
Our engineering team performs a full technical audit within 24–48 business hours.
4
Hardware Resolution
Approved claims receive hardware exchange at the nearest authorized logistics hub.
Direct Engineering Support
+91 8980441806
Mon–Sat 9:00–18:00 IST